Service Desk Analyst II

College of New Caledonia
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Permanent, full-time
Closing Date
Application Instructions

For full details and/or to apply, please visit our Career Website - https://cnc.peopleadmin.ca/postings/10693

Job Description

Reporting to the Chief Information Officer, the Service Desk Analyst II will assist with the implementation of procedures and processes on the Service Desk team. This role will act as a point of escalation for advanced issue resolution. The Service Desk Analyst II will work closely with other members of the Service Desk team to promote high-quality ticket, asset, and knowledge base updates.

For full details and/or to apply, please visit our Career Website - https://cnc.peopleadmin.ca/postings/10693